FAQs


Today's Hours : 9 AM - 9 PM

Frequently Asked Questions



FAQ-Programs

Does the library offer AARP Driver Safety Classes?

Yes. Check the online calendar for dates of upcoming classes. Information about current classes is also available by calling the library, 516-921-7161 ext. 210. These classes are limited to SSD residents and New York State Driver’s License holders only. Registration is ongoing, in-person (with the exception of spouses or domestic partners), at the library’s Information Desk.

Fee: $20 for AARP members; $25 per person for non-members, per person, by check only, payable to AARP, at the time of registration.

How and when can I register for classes or get tickets for concerts?

Information about registration/ticket dates can be found in the library newsletter, which is delivered to each home in the Syosset School District, and also available in the library or online. It is published four times per year, once each season. Generally, the first week of registration is for SSD Residents only, and after the first week, anyone can register or get tickets.  You can register for classes at the library or online.  Tickets can be obtained at the library.

Why don’t I get a newsletter?

The newsletter is delivered by the post office. If you are not receiving a copy at home, please contact the Syosset Post Office at 516-921-4706. It is always available at the library or online.


FAQ-Adults

Can I borrow books at other libraries?

You are entitled to borrow books at any Nassau County library using your Syosset Library card.

Can I reserve a book through Syosset Library that is not in the catalog?

To reserve a book that Syosset Library does not own, call the Reference Desk at 516-921-7161 ext. 217, go to the library catalog and click on Interloan, or search the LI Link catalog and place a request.

Do library cards expire?

Library cards are valid for three years and may be renewed by presenting continued proof of residency.

Does the library have a book club?

Syosset Library holds two monthly book clubs: the Afternoon Book Club and the Evening Book Club. They also hold a bi-monthly 20-Something Book Club for those in the 20 and 30-something age group. Check out the Events for Readers page for more information. There is no registration and you do not have to be a resident to attend. Copies of the chosen books are available at the Circulation desk one month prior to the discussion.

How do I reserve a museum pass?

Museum passes can be reserved online, by phone at 516-921-7161 ext. 217 or in person at the Reference Desk on the third floor.

I can't visit the library due to an illness or disability. Can I get materials delivered to me?

If you are a Syosset School District resident cardholder you may be eligible for Syosset Library’s Homebound Delivery Service. Call the Readers’ Services Desk at 516-921-7161 ext. 239 for more information.

Can I donate books to the library?

Syosset Library accepts books in good condition.  Old encyclopedias, textbooks, workbooks, magazines, CDs, DVDs, VHS tapes or audio cassettes will not be accepted.   Please limit donations to 1 bag or box.

Can I sign up for a Quiet Study Room?

Quiet Study Rooms are on a first-come, first-served basis.  The rooms accommodate 2 to 5 people.  Conversations and cell phone usage are not permitted.


FAQ-Health

Is this service confidential?

Yes, the Health Reference Librarian will not share your information with anyone, and your contact information will be deleted once you have been notified that the packet is available for pick-up.

Do I need to make an appointment with the Health Reference Librarian?

No, the Health Reference Librarian’s hours are Monday 9-5, Tuesday 9-5, Wednesday 1-9, Thursday 9-5, and Friday 10-5.  To ensure her availability it is recommended that you schedule an appointment.  Call the Reference desk at 516-921-7161 ext. 217.

Can I check out the books and DVDs in the Health Reference Center?

Yes, all of the items are available.  Regular loan periods apply.

Is the Health Reference Librarian a health professional?

No, this service is provided by librarians; they are not medical doctors or healthcare professionals and do not offer medical opinions or advice.  Disclaimer

How long will it take to put together a packet of information?

In order to thoroughly research the question, please allow 3 days.

How will the packet be delivered?

Packets may be picked up at the 3rd floor Reference desk, mailed to your home, or emailed.


FAQ-Kids

Can I leave the building while my child is attending a program?

No.  Children under the age of 12 must have a parent/guardian in the building at all times.

What activities are there for children in this area?

The library provides various activities for children based on age and grade. These can be found listed online or in your newsletter, which is mailed out to Syosset residents four times a year. For those interested in non-library related activities, feel free to browse our Community page, which provides links for various local places of interest.

Can my child bring another child to a program?

All children must register in advance for a program. However, if the program is full and the child meets the age requirements they will be permitted in after waiting 15 minutes if all registered children do not show up.  If the program is not full and they meet the age requirements they will be permitted in.  In both circumstances, if the program has a fee it must be paid upon admittance to the class.


FAQ-Teens

How can I use the computers in TeenSpace?

Assuming you are a teen who is at least 12 years of age, you need to have a green library card. Teens can use a computer for 2 hours (or longer if nobody is waiting).

Who can attend teen programs?

Teen programs are for students in grades 6-12.  Parents are asked not to attend programs (except for special programs like Open Mic Night or joint programs like College Prep programs).

How do I sign up for a teen program?

Unless stated that there is a fee to be paid in person, you can register using Online Program Registration using your library card, over the phone (516-921-7161 ext. 242) or by email.  Please pay attention to sign-up dates since popular programs (such as our volunteer programs) fill up quickly.